Refund & Cancellation Policy

Last updated 7 November 2026 · Reva is operated by Alnico Tech Private Limited

This policy explains how Reva's subscription is charged, how to cancel it, and when you get money back.

1. What you are charged

• The price, any introductory trial and the billing period are shown on the subscription screen before you pay, and in the AutoPay mandate you approve. Prices are in Indian rupees and include applicable taxes.
• With an introductory trial: you pay the trial amount today; when the trial ends, the regular price is debited automatically at the start of each billing period until you cancel. A trial is available once per person.
• Without a trial (for example, if you have already had one on this or an earlier account): the regular price is debited when you approve the subscription and again at the start of each billing period until you cancel.
• Charges are collected through an AutoPay mandate on UPI or a debit/credit card that you approve, processed by Razorpay Software Pvt. Ltd. Your bank or UPI app notifies you before each debit.

2. How to cancel

You can cancel at any time, in any of these ways:

1. In your UPI app (Google Pay, PhonePe, Paytm, BHIM or your bank's app): open AutoPay / Mandates, choose the mandate for Reva (it may show as Alnico Tech or Razorpay) and cancel (revoke) it. This stops all future debits immediately.
2. Card AutoPay: cancel the standing instruction in your bank's app or with your card issuer.
3. Delete your Reva account (Settings → Delete Account). This cancels your AutoPay first, and the account is deleted only once AutoPay is stopped.
4. Email us at support@alnicotech.com from the email address you sign in with. We stop your AutoPay within 2 working days.

After you cancel, no further amount is debited and you keep access until the end of the period you have already paid for.

3. Refunds

Reva is a digital service that starts as soon as you pay, so payments are generally not refundable, including for a period you have only partly used. We refund in full when:

• you were charged twice for the same period;
• you were charged after you had cancelled your AutoPay or deleted your account;
• you paid but the paid features did not unlock and we could not fix it; or
• a refund is required by law.

4. How to ask for a refund

Email support@alnicotech.com within 30 days of the charge, from the email address you sign in with, with the date, amount and the payment or UPI reference. We acknowledge within 48 hours and decide within 7 working days. Approved refunds go back to the original payment method within 5–7 working days, though your bank may take longer to show it.

If money left your account but the payment failed, your bank must reverse it automatically within 5 days of the transaction under RBI rules. If it does not, write to us and to your bank. You may also raise a dispute (charge-back) with your bank.

5. Delivery of the service

Reva is delivered digitally inside the App. Paid features are unlocked as soon as your payment is confirmed. Nothing is shipped.

6. Contact

Alnico Tech Private Limited, 7th Floor, S-11, Unit No. 1171 & 1172, Innov8 Solitaire Corporate Park, Chakala MIDC, Andheri East, Mumbai, Maharashtra 400093, India. Email support@alnicotech.com. For complaints, see Contact & Grievances.