Privacy Policy

Last updated 7 November 2026 · Reva is operated by Alnico Tech Private Limited

Reva ("the App") is an AI astrology app operated by Alnico Tech Private Limited ("Alnico", "we", "us"), 7th Floor, S-11, Unit No. 1171 & 1172, Innov8 Solitaire Corporate Park, Chakala MIDC, Andheri East, Mumbai, Maharashtra 400093, India. This policy explains what personal data Reva collects, why, who it is shared with, how long it is kept, and your rights under India's Digital Personal Data Protection Act, 2023. By signing in you agree to this processing for the purposes below; you can withdraw that consent at any time by deleting your account.

1. Data we collect

What you give us

• Account: your email address, from Google Sign-In. Google also sends your profile name and photo; we do not store them. We never receive your Google password.
• Profile and birth details: the name you give Reva, gender, date of birth, time of birth (12:00 noon if you tell us you do not know it), city of birth and your reply language. We turn the city into map coordinates to calculate your chart.
• Your chats with Reva: the questions you ask and Reva's replies.
• Kundali matching: the name, relationship, date, time and city of birth you enter for another person. Enter these only with that person's permission.
• Reports and messages: anything you send us when you report a reply or contact support.

What Reva creates for you

Your birth chart (Kundali), daily guidance and compatibility reports, all calculated from the details above.

Payment information

Payments and AutoPay mandates (UPI or card) are handled by Razorpay. We keep your plan, its status and end date, and the Razorpay subscription and payment IDs. Razorpay's notifications to our server include payment details such as your UPI ID; we do not store them. We never see your UPI PIN, full card number or bank password.

App and device information

• Notification token, so we can send the notifications you allow.
• Usage events (for example screens opened, sign-up, trial started, payment made) and crash reports (device model, Android version, app version and what the app was doing), through Google Analytics for Firebase and Firebase Crashlytics. They are linked to a random account ID and your phone's advertising ID, not to your name or email.
• How you found Reva: the Google Play install referrer (campaign source, medium and name, and a Google Ads click ID if there is one), saved with your account when it is created.
• Advertising ID of your phone, used by Google Analytics and, in app versions where the Meta SDK is switched on, by Meta, to measure which ads bring people to Reva. You can reset or delete it in your phone's Google settings (Settings → Google → Ads).
• Device information used by Razorpay during payment, to prevent fraud.
• Server logs: IP address, account ID, the request (without search text), payment reference IDs and error messages, kept for 180 days for security, as India's CERT-In rules require.

Reva does not access your contacts, photos, files, camera, microphone, SMS or precise location.

2. How we use it

• To provide Reva: calculate your chart; generate replies, daily guidance and compatibility reports; keep your conversation so Reva remembers it.
• To run your subscription: create and track your AutoPay mandate and unlock exactly what you have paid for.
• To send notifications you allow: daily guidance, and messages about your account and payments. You can switch them off in your phone's settings.
• To keep Reva safe and fair: apply daily limits, review reported replies, prevent misuse and make sure an introductory trial is used only once per person.
• To improve Reva: fix crashes, understand which features are used, and measure our advertising.
• To meet legal obligations, such as tax and payment rules, or a lawful request from an authority.

We do not sell your personal data. We do not use your birth details or conversations for advertising.

3. How AI is used

• Reva's chat replies, daily guidance and compatibility summaries are generated by AI models from OpenAI. Reva is an AI, not a human astrologer.
• To write them we send OpenAI your name, gender, date, time and city of birth, a summary of your birth chart, your reply language, your question and up to your last 20 messages. For Kundali matching we also send the other person's name and chart.
• OpenAI states that it does not use API data to train its models and keeps it for up to 30 days to monitor abuse, unless the law requires longer.
• Reva follows safety rules on every reply: it says it is an AI when asked, does not give readings to someone in distress and points them to help, refuses harmful requests, and never presents a reading as certain.
• Your birth chart itself is calculated on our own servers with astronomical formulas, not by AI.

4. Who we share data with

We share data with the service providers below, who process it for us under contract to run Reva. Google and Meta also use what they receive for measuring and improving ads, under their own terms.

We also disclose data when the law, a court or a government authority requires it, or when needed to protect the safety and rights of users or Alnico.

5. Where your data is stored

Reva's database and servers are in Mumbai, India. OpenAI, Google, Meta, OpenStreetMap and Slack may process the data they receive outside India, under their own safeguards. We do not transfer data to any country the Government of India has restricted.

6. How long we keep it

After you delete your account we keep:

• at Razorpay, the payment and mandate records and the customer record created at checkout (your name, email and our account ID), as payment and tax laws require;
• if you used an introductory trial, a coded form of your email made with a secret key, and the ID of the mandate that used it, so the trial is used only once per person — we cannot read your email back from it, but we can recognise the same email if it signs up again;
• your random account ID and the deletion date, so any later payment is stopped and refunded (with that payment's ID and amount, if one arrives);
• replies you reported, with the reason and your account ID, for our safety review — a reported reply may contain details you had shared with Reva;
• server logs for 180 days and encrypted backups for up to 35 days, and analytics and crash data held by Google (and Meta, where switched on) for the periods above.

7. Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• Access a summary of your personal data and who we shared it with.
• Correct or update it: Settings → Edit Profile, or write to us.
• Erase it: Settings → Delete Account (immediate) — see section 8.
• Withdraw consent by deleting your account. We then stop processing, except the limited records listed in section 6 and what the law requires us to keep.
• Nominate someone to exercise these rights for you if you die or become unable to.
• Raise a grievance with our Grievance Officer (section 12). If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Write to support@alnicotech.com from the email address you sign in with. We reply to rights requests within 30 days; complaints to the Grievance Officer are resolved within 15 days.

8. Deleting your account

In the App: on Home, tap your profile icon (top right), then the gear icon to open Settings → Delete Account → Yes. (From Chat: tap the chart icon at the top right, then the gear icon.) It happens straight away:

• Your Reva AutoPay is cancelled first, so nothing more can be debited. If it cannot be cancelled at that moment, nothing is deleted and the App asks you to try again.
• Your profile, birth details, chats, birth chart, daily guidance, Kundali matches, subscription details and notification tokens are erased. Once deleted, the account cannot be restored; copies in our encrypted backups are overwritten within 35 days.
• What we keep afterwards, and why, is listed in section 6.

Can't open the App? Email support@alnicotech.com from the email address you signed in with. We stop your AutoPay within 2 working days, delete the account within 7 days and confirm by email. If you want a copy of your data first, ask in the same email and we send it within 30 days.

9. Children

Reva is only for people aged 18 and over. During setup the App asks your date of birth and stops anyone under 18, and Kundali matching does not accept anyone under 18. If we learn that we hold a child's data, we delete it.

10. Security

Data travels over encrypted connections (HTTPS) and is stored encrypted on access-controlled servers, with encrypted backups kept for up to 35 days. No system is perfectly secure; please keep your Google account safe. If a breach affects your data, we will inform you and the Data Protection Board as the law requires.

11. Changes to this policy

We will post changes on this page with a new date, and tell you in the App about significant ones.

12. Contact and Grievance Officer